Business Communication Insight

Posts Tagged ‘CRI’


Merry Christmas from your friends at CRI!

As 2012 comes to an end, we just want to take a few moments to thank our customers, employees and business partners for your friendship and your business this year. We’ve put together a short video below to express our gratitude for your loyalty and to wish you happy holidays.

If you can’t see the video, click here to view it.

From all of us at CRI, we wish you a very Merry Christmas and a Happy New Year! We look forward to great things to come in 2013!

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A Special Thanks

We wanted to take just a moment to thank all of our new clients and those that have recently upgraded.

New Clients

  • Egerton, McAfee, Armistead, & Davis PC-Knoxville-ShoreTel
  • CPM Development-Oregon-ShoreTel

Client Upgrades

  • Team Health-Alcoa -ShoreTel Contact Center
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Switches and Routers from Adtran

Ethernet switches and network routers are essential to a VoIP network. CRI utilizes Adtran products as part of a complete SME solution that includes Ethernet, Routing, Wireless and Internet access.

Ethernet Switching:

Perfect for SMB and multi-site enterprise networks, NetVanta Ethernet switches address today’s networking priorities from bandwidth expansion and VoIP migration, to network security and wireless LANs. This line includes managed Fast Ethernet, PoE, and Gigabit switches, as well as innovative Layer 2/Layer 3 multiservice and fixed-port routers with integrated switch ports.

Network Routing:

The success of your business depends on making the right connections. With the NetVanta line of multiservice, modular, and fixed-port access network routers you are making the smart connection for your business. NetVanta routing solutions are designed to meet the need for secure, cost-effective Internet access and multisite business connectivity for applications ranging from bandwidth expansion and VoIP to point-to-point connectivity, MPLS networking, VPN, ADSL and Ethernet access.

If you would like to discuss the options offered by Adtran, please feel free to email or call us.

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From Scott’s Desk

“Why should I convert to VoIP?”

I hear that question all the time and the answer is amazingly simple.

VoIP helps you focus on what’s important, your business. When you switch to an IP-based unified communications system, you immediately find that you can increase productivity because you’ve combined and simplified your communication tools. You will also spend less money on travel by using online conferencing, easy-to-use video calls, and other tools for better collaboration.

Simply put, converting to VoIP will save your business money. What better way to kick off 2012 than by doing the things that will help your business stay competitive, and be more efficient throughout the year?

Let us know how we can help.

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Employee Spotlight: Anna White

Customer Service Dispatcher, Anna White, has been with CRI for 6 years. She was born and raised in Vancleave, MS but moved to Chattanooga in 1978 and now considers it her home. Before moving to Tennessee, Anna graduated Salutatorian of her 1978 Vancleave High School graduating class. Soon after she graduated, with honors, from McKenzie Jr College of Business.

Not only is Anna a member of the Christina Court Order of Amaranth helping to raise funds and awareness for Diabetes research, she is also a board member of Sports, Arts, Recreation is Chattanooga (SPARC); an organization that promotes activities for both disabled and non-disabled people.

Though she enjoys gardening, photography, and experimenting with new recipes, most weekends you can find her on the back of a Yamaha 1600 motorcycle.

Anna said that she really enjoys her job at CRI because she gets to interact with so many customers. She gets to know them on the phone, learns what they need and makes sure that CRI resources are put into action to meet their needs.

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